They quoted me $323 total to do the water pump. $94 for the water pump, $193 labor plus coolant. I bought a new water pump (lifetime warranty) at Napa for $40.82 that they agreed to install for the labor. That labor is a little higher than other places I called, but they took the time to diagnose the problem and put some coolant in so I could drive home. And, any separate coolant cost is removed b/c I'm doing the radiator flush ($84), which includes the coolant.
I bought a serpentine belt for $23 at Napa. Their quote is $70.91 for the belt and $96.50 to install it ($167.41 total). I'm looking at their printed quote now that details everything. Based on what you just told me, that seems ridiculous. And, if they are taking off the serpentine belt anyhow and putting it back on, it makes me even more skeptical if not ****ed that they quoted $167.51 for a new one.
I specifically spoke to the mechanic who said he didn't see any problems w/ the tstat. I haven't bought that yet and don't plan on replacing it unless a new problem happens.
They've done some work, so I don't want to walk away w/out anything for their time, but they also seem high so I'm minimizing my cost and experience w/ them. They have 3 service centers in this area, have been around for awhile, and are reputable. They're entitled to make a profit, but the price differences on the belt and water pump are too big. The Dodge dealership even quoted me a lower price on the water pump ($84) and labor ($170). I told them and they were surprised the dealership was less than they were, but they weren't willing to lower their price. I also told them the price of the Napa water pump. They thought it must be remanufactured, but it's not and I told them that too.
Thursday, February 3rd, 2011 AT 8:39 PM