I was directed to your website from GM parts. I own a 2004 Suzuki Forenza and had the water pump replaced less than a year ago at the dealership, the warranty expired due to going over the mileage by 1,000 miles. After bringing the car to my mechanic he advised that the water pump would need to be replaced. I informed him that the dealership had replaced this and he stated that it appears it was never even repaired when I had brought it to the dealership as the water pump looks like the original that was on the vehicle when it was purchased. After going back to the dealership and having them try to rectify the issue, I felt I would rather have the repair completed by my mechanic (at least for piece of mind that it would be repaired properly). My mechanic was able to save the water pump for me which Suzuki claims to have replaced last year. However, I would like to know if there is a way, using the serial code numbers on the water pump to find out when it was purchased and/or installed into the vehicle.
On the spinning part of the water pump there are two numbers, 242012 and 13105603. On the interior part of the pump (reading from left to right) the first segment says "3", the second says "GM", the third has another serial number "24 409 355", and the fourth says "17-471-8."
You assistance in helping me to locate more information would be greatly appreciated.
This is a small claims court issue. The New York state rules might be on your side, have you researched them?
January, 25, 2011 AT 12:46 AM
There is really no way to prove that. A technicians opinion is just that, his opinion and wouldn't hold up as proof although it's definitely possible. Save the parts and ask to speak to the service manager, not just the service writer who has no authority. It's possible the technician got paid to replace it and just blew it off. They may have other complaints on the same tech so it is worth pursuing.
January, 25, 2011 AT 1:31 AM
Thank you, do you know if there is a way to find out if the GM water pump was recalled?
January, 25, 2011 AT 1:33 AM
Recalls are only made for 2 reasons, safety or emissions and a water pump wouldn't fall under either of them.
January, 25, 2011 AT 1:40 AM
There is however a campaign for a pulley problem on a water pump.
Here is a copy of it.
January, 25, 2011 AT 1:47 AM
Thanks again, I noticed that the part number on my repair invoice is the same as the part number listed 17400-85Z01 and I also had the timing belt replaced at the dealership about 4 months after the initial water pump was replaced by them. My VIN is KL5JD52ZX4K042726, does this fall within the range mentioned? I was not sure how to see if it does. Thank you.
January, 25, 2011 AT 1:52 AM
I can't really tell you if that number is inclusive or not. Make a call to a different dealer and ask them.
January, 25, 2011 AT 1:56 AM
Ok great, do you happen to have the link to where you found that notice or the source?
January, 25, 2011 AT 1:58 AM
That is from a data base that I pay for and not available to the public unless you want to buy a single car subscription at www. Alldata. Com
January, 25, 2011 AT 2:19 AM
Thank you again for all of your assistance, I greatly appreciate your help.