Intermittent slow to start

JAREDHAXTON

MEMBER
2002 CADILLAC ESCALADE EXT
4WD
AUTOMATIC
103,000 MILES

We bought this SUV from a dealership with 102,000 miles on it. It has been great but maybe once every five starts, it will crank for a few seconds before starting. It hasn't outright failed to start yet but it is concerning. The dealership put in a new starter and a new battery but problem persisted. Is this a normal problem? Possible foreshadowing of issues to come? Thank you!

Sunday, May 5th, 2019 AT 10:09 AM

3 Replies

KEN L

MASTER CERTIFIED MECHANIC
54,137 POSTS

This sounds like you need to service your throttle bore here is a guide to help walk you through the steps.

https://www.2carpros.com/articles/throttle-actuator-service

and

https://www.2carpros.com/articles/engine-cranks-excessively-before-starting

Please run down these guides and report back.

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Monday, May 6th, 2019 AT 4:02 PM

JAREDHAXTON

MEMBER
7 POSTS

Just to chime back in on this one, It ended up leaving us abandoned on the side of a highway. We had to have the Fuel Pump replaced. It had this problem the day we bought it but the dealer didn't care one bit. Fuel Pump was failing and finally keeled over. That was a nice addition to the price tag. This car is one of the only times I have deviated from Toyota Products. It is lucky it is such a smooth and nice ride! But I am pretty soured on this car from a reliability standpoint.

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Saturday, January 18th, 2020 AT 9:41 PM

STEVE W.

MECHANIC
15,233 POSTS

Sorry it left you on the side of the road, and sorry the dealer wasn't a lot better. These days finding a good reliable car is getting to be a real difficult thing as they all seem to have the same attitude about quality. Dealers are even worse.
Not sure it would do any good but you might want to call Cadillac customer service about it. Inform them the issue was there and what the dealer did and didn't do and see what they say. Especially if this was one of the certified pre-owned vehicles.
Phone Number U.S. 1-800-333-4223 Canada 1-888-446-2000.

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Sunday, January 19th, 2020 AT 4:47 AM