2000 Volkswagen Jetta Trunk will not open with key or butto

I also had the same problem (2000 jetta vr6, 135k). There is a 10 amp mini fuse that blew out on my car, disabling the remote access to door locks, TRUNK, interior lights, window, and moonroof control. Try replacing that first. Oh and buy several. Mine blew a few times due to a loose contact in the same panel location as the moonroof dial. The laterally moving switch controlling the interior light has a spring holding 'it', and a metal plate in place along with a little metal tab behind that panel. What a chore that was to fix. Tell me if you come across THAT as well.

Where is this fuse located I know it aint in the fuse panel box but is it in the moon roof control I dont know im soooo confused ha

I have the same problem on my 2000 TDI. And yes I also have the broken switch at the sunroof. What great fun am I in store for replacing that?

The fuse is number 14 on the side panel fuse box. My blew because the interior light switch up at the sunroof had popped a little spring off the back of the selector switch and shorted the light bulb. I was able to retreive and put the spring back on adding a dab of epoxy to the end to preven it from happening again. The switch assembly is $80!

http://www.youtube.com/watch?v=vVsfv9fQDT4

Above is a video of the problem you describe, this was the only solution I could find. I replaced this trunk piece 2 times before I found someone who make a stronger part.

It is much much stronger and will never break again!