Unknown driver?

Tiny
KARMA'S SIDEKICK
  • MEMBER
  • 2004 BUICK RANIER
  • 5.3L
  • V8
  • 4WD
  • AUTOMATIC
  • 127,000 MILES
My 2004 Buick Rainier cxl 5.3L AWD recently started having issues. I went to start it and it would act like it wanted to start but wouldn't. Then all of the warning lights on my dash came on. My friend checked all of the fuses and they are all ok. He did say he did something to a green printer looking cable that is located in the passenger compartment fuse box located right behind the driver's seat underneath the back seat. When he did whatever he did to that( I'm sorry I don't know what it is called) my car started but all of the warning lights were still lit up on the dash and it said "Unknown driver". Then all of the gauges on the dash stopped working including the odometer. If I turned the car off it would not start back up without messing with that green ribbon under the back seat fuse box. Can you please tell me what that green ribbon is called? What is used for? We have tried everything and checked everything we can think of and have not been able to figure out what's causing the issue. Any new input would greatly be appreciated.
Monday, July 14th, 2025 AT 1:28 PM

4 Replies

Tiny
KARMA'S SIDEKICK
  • MEMBER
  • 3 POSTS
This is the green ribbon I was talking about above.
Was this
answer
helpful?
Yes
No
Monday, July 14th, 2025 AT 1:46 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 52,679 POSTS
The cable is a common failure as it is brittle when it gets old. I don't know if the dealer will have it but they might, I would call the parts department to see if they have one and install it.

The green “printer-looking” cable you're describing is called a flex ribbon cable or flex circuit.

Thanks for the image it helped, let us know how it goes.
Was this
answer
helpful?
Yes
No
+1
Monday, July 14th, 2025 AT 7:07 PM
Tiny
KARMA'S SIDEKICK
  • MEMBER
  • 3 POSTS
I replaced the BCM ribbon and then my car battery was completely drained dead so I hooked it up to the battery charger. After it was finished charging I started my car and it started but had a rough idle and acted like it was going to die if I didn't keep my foot on the gas pedal. All of the warning lights came on the dash and none of the gauges were working. I don't know what to try next. I'm attaching a photo of the dash.
Was this
answer
helpful?
Yes
No
Saturday, August 2nd, 2025 AT 3:25 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 52,679 POSTS
It sounds like the BCM is not connected correctly. I would double check the ribbon connections. Lets also do a CAN scan to see if any codes are stored, this video will show you how.

https://youtu.be/u-4syLc-ifQ

Please go over this guide and get back to us.
Was this
answer
helpful?
Yes
No
Saturday, August 2nd, 2025 AT 9:20 AM

Please login or register to post a reply.