An alignment issue is not going to cause the vehicle to have loose steering and swerving causing constant correction.
Sounds like they put the rack in and never test drove the vehicle after. This means they either left something loose and the rack is shifting around, or the rack is faulty.
So, we need to start the engine and lay in front of it and turn the wheel back and forth and see if there is any movement in the rack assembly. There should be zero movement except for the inner and outer tie rods that move back and forth as the wheels turn.
I am attaching the steering rack view below so that you can identify it when doing this.
However, if you had this installed then I would take it back as soon as you can because no matter what you took it in for, they should not return it to you with loose steering and then tell you that it needs an alignment.
Loose steering is a safety concern so I would not drive the vehicle any more than needed.
Let me know if you have questions with this.
Thursday, April 21st, 2022 AT 8:09 AM