Hello,
This is the LCD screen which they had a problem with. When this happens you must remove the instrument cluster and send it to be rebuilt. AER does this, here is a video of the job being done on a similar car with diagrams below to show you on your car. Sometimes just unplugging the cluster and plugging it back in again can fix a bad connection.
https://youtu.be/_HEC44xENxw
Check out the diagrams (below). Please let us know what happens.
Cheers, Ken
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Tuesday, September 18th, 2018 AT 5:11 PM