Slide door noise?

Tiny
BHAMDOC1973
  • MEMBER
  • 2006 CHRYSLER TOWN AND COUNTRY
  • V6
  • 2WD
  • AUTOMATIC
  • 123,000 MILES
I am sure you have seen this before, can you tell me what can cause it? Both doors open from buttons on head panel or from buttons on side but not when I lift the handles both while closed or open, don't they open like odysseys? Passenger side works but I have to lift it to move or it just keeps making this noise. I'll send video.
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Wednesday, September 17th, 2025 AT 9:06 AM

17 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 54,601 POSTS
Yep, the is a stripped drive gear on the cable control system, you will need to remove the drive motor for inspection/replacement. Make sure the drive is not stripped. Check out the images (below). Please upload pictures or videos in your response.
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Thursday, September 18th, 2025 AT 11:03 AM
Tiny
BHAMDOC1973
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How do I get to the motor?
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Thursday, September 18th, 2025 AT 11:10 AM
Tiny
KEN L
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Remove the door panel on the sliding door. The drive motor should be there.
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Thursday, September 18th, 2025 AT 4:00 PM
Tiny
BHAMDOC1973
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And this ring is inside the motor? Or just get a motor assembly if its stripped I guess.
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Thursday, September 18th, 2025 AT 4:32 PM
Tiny
KEN L
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You can open up the motor to help confirm the issue.
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Thursday, September 18th, 2025 AT 4:49 PM
Tiny
BHAMDOC1973
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Are we talking about the sliding door lock actuator or the slide door motor?
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Friday, September 19th, 2025 AT 12:07 PM
Tiny
KEN L
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The slide door motor? Does the lock make noise? I assumed the door was open when making the noise.
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Friday, September 19th, 2025 AT 4:55 PM
Tiny
BHAMDOC1973
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Ya it opens and closes. The lock closes and opens fine so I dont think its an actuator issue like some of the people having issues with theirs
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Friday, September 19th, 2025 AT 5:03 PM
Tiny
KEN L
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So does it make the noise when in operation or when locking?
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Friday, September 19th, 2025 AT 5:04 PM
Tiny
BHAMDOC1973
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The sliding door makes. Noise when I want to close the door but it won't move and just makes that noise until I help it by pulling on the handle that is on the outside for it to move and close
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Friday, September 19th, 2025 AT 6:52 PM
Tiny
BHAMDOC1973
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I removed the door cover, it turned out it was actually the lock door actuator making the noise not the slide door motor, I was mistaken. How hard are they to replace
?
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Saturday, September 20th, 2025 AT 2:55 PM
Tiny
KEN L
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It is not to difficult to do, here is a diagram to help.
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Sunday, September 21st, 2025 AT 8:34 AM
Tiny
BHAMDOC1973
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Ugh, replaced it and same thing, its coming from the assembly it attaches to I guess. What is it called?
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Monday, September 22nd, 2025 AT 3:09 PM
Tiny
KEN L
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Yep, that is the drive motor, it is bad. Thanks for the video it helps.
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Monday, September 22nd, 2025 AT 5:27 PM
Tiny
KEN L
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So did the drive motor fix it?
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Friday, September 26th, 2025 AT 6:40 PM
Tiny
BHAMDOC1973
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I replaced the latch assembly with the motor and the noise went away but now am dealing with the issue of closure which I asked a new question about
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Saturday, September 27th, 2025 AT 5:09 AM
Tiny
KEN L
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Thanks for letting us know.
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Saturday, September 27th, 2025 AT 11:10 AM

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