Security light flashing

Tiny
MARY MAYES
  • MEMBER
  • 2001 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 189,000 MILES
Have my truck at ford dealer for over two weeks, had theft light flashing no start. They have change every part due to security system have you every saw this or have a suggestion that might help.
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Tuesday, October 11th, 2016 AT 9:33 AM

16 Replies

Tiny
HMAC300
  • EXPERT
If they have that kind of problem they should contact their ford support at engineering level to see/find cause.
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Tuesday, October 11th, 2016 AT 9:47 AM
Tiny
MARY MAYES
  • MEMBER
They got an error code they had never heard of before. Call the main Ford company. They say the code is not in the system. Do not get me wrong they are working on it own there time. Not charging me for it because of the code. I was just wondering if anybody had every heard of it before. Do not know what to do if I cannot get it fixed I cannot afford another one.
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Tuesday, October 11th, 2016 AT 4:36 PM
Tiny
MHPAUTOS
  • EXPERT
Do you know what the code is that is being set?
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Wednesday, October 12th, 2016 AT 1:51 AM
Tiny
MARY MAYES
  • MEMBER
No, but I will find out and let you know.
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Wednesday, October 12th, 2016 AT 4:28 AM
Tiny
MARY MAYES
  • MEMBER
I do know that it says things like problems with rear defrosters and rear window wipers. My truck has neither.
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Wednesday, October 12th, 2016 AT 4:37 AM
Tiny
MHPAUTOS
  • EXPERT
Also, can you post the 17 digit VIN number for your car as well?
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Wednesday, October 12th, 2016 AT 1:40 PM
Tiny
MARY MAYES
  • MEMBER
I want to thank you for trying to help me. I have try for days to get the error code no one would return my calls. Call today they said they cant fix it. I need to come get it. So I have a truck I just spent over 600.00 dollars on. That I cant drive. According to them there's no fixing it. Again thanks
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Friday, October 14th, 2016 AT 12:12 PM
Tiny
MHPAUTOS
  • EXPERT
I doubt very much that there is no fix! More to the point that they don't care enough to look into it to see what is going on, Ford technical department is there to help dealers sort through these problems, I think a call to ford customer support with a complaint may get some action.
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Friday, October 14th, 2016 AT 2:52 PM
Tiny
MARY MAYES
  • MEMBER
Thanks I will try it. It cant hurt
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Friday, October 14th, 2016 AT 3:35 PM
Tiny
KEN
  • ADMIN
Please let us know what you find so it will help others.

Best, Ken
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Friday, October 14th, 2016 AT 11:49 PM
Tiny
MARY MAYES
  • MEMBER
It might be a while but ill let you know
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Saturday, October 15th, 2016 AT 4:41 AM
Tiny
MARY MAYES
  • MEMBER
I got ahold of the main ford office they said my truck was to old and I would have to keep working the dealer. The main office say to keep the receipts incase there's a recall I could be reimbursed for it As I told you before they said they could not fix it for me to come and get. Great another tow bill.
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Tuesday, October 25th, 2016 AT 3:16 PM
Tiny
HMAC300
  • EXPERT
Electronics are really screwy on a car so take to a garage not dealer and have them check grounds see if all are connected an clean it may not fix it but check anyhow it won't be 600 dollars. Or if you can check the three that I have pointed out in arrows make sure they are clean and not corroded. See pic
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Tuesday, October 25th, 2016 AT 4:35 PM
Tiny
KEN
  • ADMIN
Great answer Hmac300, please let us know what happens we want to get this fixed for you.

Best, Ken
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Tuesday, October 25th, 2016 AT 10:05 PM
Tiny
MARY MAYES
  • MEMBER
I will check and let you know. Thanks for your help!
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Wednesday, October 26th, 2016 AT 3:42 AM
Tiny
KEN
  • ADMIN
Hey,

Did you ever get the problem fixed?

Best, Ken
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Wednesday, December 21st, 2016 AT 2:30 PM

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