1999 Saab 9-5 4 cyl Front Wheel Drive Automatic 134000 miles
I have a 1999 Saab 9-5, 134k miles. I have a rattle in the rear left side, so took it to the dealership. They diagnosed the problem in the cross stay arms. They said I needed to order from them cross stay arms for both sides at $148 each (didn't specify upper or lower). When I took it back to get the work done they replaced the right side upper and lower cross stay arms on the RIGHT side but the rattle didn't go away (for it is on the left side). I took it back but they insisted (indicating it was a very hard and time consuming job) that the right side was the side that needed replacing. They seem to be an honest dealership, but this has tried my patience, as it looks like both sides (or just the left side) should have been done, and maybe not both upper and lower. I wonder if I was not treated right, or maybe if the parts guy ordered the wrong parts and they just put in what they had; and wonder if I'm looking at more trouble down the road. Thanks for your input!
have the same problem?
Thursday, August 12th, 2010 AT 12:03 PM