Driver's outside door handle latch mechanism broke

Tiny
JONSOLOW13
  • MEMBER
  • 2014 MAZDA 5
  • 2.5L
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 160,000 MILES
Yesterday the driver's outside door handle latch mechanism broke and handle is loose, won't open door. Door can still open from the inside.

Can you send me instructions on removing inside panel and then replacing or repairing mechanism?

Thanks again for all your help.

Jon
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Tuesday, June 30th, 2020 AT 4:53 AM

1 Reply

Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

I would be happy to. First will be the removal process of the door panel. The attached pics will correlate with the directions.

______________________________

2014 Mazda 5 L4-2.5L
Front Door Trim Removal/Installation
Vehicle Body and Frame Doors, Hood and Trunk Doors Front Door Front Door Panel Service and Repair Removal and Replacement Front Door Trim Removal/Installation
FRONT DOOR TRIM REMOVAL/INSTALLATION
2014 - Mazda5 - Body and Accessories

FRONT DOOR TRIM REMOVAL/INSTALLATION

1. Disconnect the negative battery cable.

2. Remove the caps then remove the screw A.

Pic 1

3. Pull the inner handle cover in the direction of the arrow (1), (2) shown in the figure, detach the tab B.

Pic 2

4. Disconnect the door lock switch connector, then remove the inner handle cover.

Pic 3

5. Remove the inner garnish. See: Front Door Panel > Removal and Replacement > Inner Garnish Removal/Installation

6. Remove the cover, then remove the screw C.

Pic 4

7. Pull in the direction of the arrow (3), (4), (5) shown in the figure and remove clips D from the front door trim.

Pic 5

8. Pull the front door trim in the direction of the arrow (6) shown in the figure.

Pic 6

9. Disconnect the driver-side power outer mirror switch connector and driver-side power window main switch connector.

10. Remove the front door trim.

11. Install in the reverse order of removal.

_______________________________________

2014 Mazda 5 L4-2.5L
Front Outer Handle Removal/Installation
Vehicle Body and Frame Doors, Hood and Trunk Doors Front Door Front Door Handle Front Door Exterior Handle Service and Repair Removal and Replacement Front Outer Handle Removal/Installation
FRONT OUTER HANDLE REMOVAL/INSTALLATION
2014 - Mazda5 - Body and Accessories

FRONT OUTER HANDLE REMOVAL/INSTALLATION

Driver Side

1. To access the glass installation bolt, adjust the position of the front door glass so that the height of the door glass towards the rear is approx. 105 mm 4.13 in.

Pic 7

2. Disconnect the negative battery cable.

3. Remove the following parts:

a. Inner garnish See: Front Door Panel > Removal and Replacement > Inner Garnish Removal/Installation

b. Front door trim See: Front Door Panel > Removal and Replacement > Front Door Trim Removal/Installation

c. Front door speaker See: Speaker > Removal and Replacement > Front Door Speaker Removal/Installation

d. Front door glass See: Front Door Window Glass > Removal and Replacement > Front Door Glass Removal/Installation

e. Front inner handle See: Front Door Interior Handle > Removal and Replacement > Inner Handle Removal/Installation

f. Front door module panel See: Front Door Panel > Removal and Replacement > Front Door Module Panel Removal/Installation

4. Disconnect the rod from the front outer handle.

5. Disconnect the rod from the front door key cylinder.

6. Remove the service hole cover.

Pic 8

7. Remove the bolt A and bolt B.

Pic 9

8. Remove the bolt C.

Pic 10

9. Rotate the front door key cylinder in the direction of the arrow, and then align the front door key cylinder tabs with the groove of the front outer handle.

Pic 11

CAUTION:

- The front door key cylinder tabs are installed to the rear side of the front outer handle. If the rear side of the front outer handle is removed without aligning the groove of the front outer handle with the front door key cylinder tabs, the front door key cylinder tabs may contact the front outer handle and be damaged. Before removing the rear side of the front outer handle, always rotate the front door key cylinder and set the tabs out of the way.

10. Secure the rear part of the front outer handle and, with the front outer handle lever pulled outward (1), remove the rear part of the front outer handle from the front door.

Pic 12

11. Pull out the front side of the front outer handle from the front door.

12. Install in the reverse order of removal.

Front Passenger Side

1. To access the glass installation bolt, adjust the position of the front door glass so that the height of the door glass towards the rear is approx. 105 mm 4.13 in.

Pic 13

2. Disconnect the negative battery cable.

3. Remove the following parts:

a. Inner garnish See: Front Door Panel > Removal and Replacement > Inner Garnish Removal/Installation

b. Front door trim See: Front Door Panel > Removal and Replacement > Front Door Trim Removal/Installation

c. Front door speaker See: Speaker > Removal and Replacement > Front Door Speaker Removal/Installation

d. Front door glass See: Front Door Window Glass > Removal and Replacement > Front Door Glass Removal/Installation

e. Front inner handle See: Front Door Interior Handle > Removal and Replacement > Inner Handle Removal/Installation

f. Front door module panel See: Front Door Panel > Removal and Replacement > Front Door Module Panel Removal/Installation

4. Disconnect the rod from the front outer handle.

5. Remove the service hole cover.

Pic 14

6. Remove the bolts.

Pic 15

7. Secure the rear part of the front outer handle and, with the front outer handle lever pulled outward (1), remove the rear part of the front outer handle from the front door.

Pic 16

8. Pull out the front side of the front outer handle from the front door.

9. Install in the reverse order of removal.

______________________________________________________

Let me know if this helps or if you have other questions.

Take care,
Joe
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Tuesday, June 30th, 2020 AT 10:12 PM

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