HVAC codes B11E3:07 and B1B7D:11?

Tiny
HABEEBAHM
  • MEMBER
  • 2013 FORD EXPLORER
  • 3.5L
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 100,000 MILES
I'm having following errors for my Explorer 2013 XLT

B11E3:07 - Rear HVAC Damper Motor: Mechanical Failure
B1B7D:11 - Rear Air Distribution Actuator: circuit short to ground

I can smell odors from outside in the car when air recirculation is on.
Sunday, May 21st, 2023 AT 2:55 PM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 44,449 POSTS
Here is what is said about the trouble codes:

B11E3:07 - Rear HVAC Damper Motor: Mechanical Failure:

B1B7D:11 - Rear Air Distribution Actuator: Circuit Short to Ground:

So, it sounds like the rear HVAC actuator is shorted out or the wiring is rubbed through and is touching ground which is more unlikely. Here is how to get the actuator so you can replace it or check the wiring. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem so we can see what's going on.
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Monday, May 22nd, 2023 AT 10:13 AM
Tiny
HABEEBAHM
  • MEMBER
  • 20 POSTS
Hi Ken,

i am waiting for replacement parts, will update you soon.
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Saturday, June 10th, 2023 AT 12:14 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 44,449 POSTS
Thank you, have a good Sunday.
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Sunday, June 11th, 2023 AT 10:53 AM

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