Radio on but no sound

Tiny
MIGUY
  • MEMBER
  • 2011 KIA SOUL
  • 2.0L
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 95,000 MILES
Hey there, I had this once before but not sure why it's happening now. Turn radio on but no sound. I checked memory/radio/amp fuses all good, disconnected fuses plugged them back in, nothing.I had this before and I did something like unhooking battery. I something just don't remember and it started working again. Now I did have to replace amp years ago since water was collecting in back with bad hatch seal and corroded base. But seems like replacement was working good. Only thing I did was unplug that 2 fuse connector to save battery during long period of having it sit parked, maybe something went wrong there?
Friday, August 7th, 2020 AT 8:32 AM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
When you turn the radio on does it light up? if so it sounds like the unit has gone bad and needs replacement you can try rebooting it by disconnecting and reconnecting the battery. Here is a video of the job being done on a similar car. Also does this car have an amp? Here are diagrams below for the wiring and how to replace the head unit and amp.

https://youtu.be/1bIa3jdJWVQ

Check out the diagrams (below). Please let us know what you find. We are interested to see what it is.
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Saturday, August 8th, 2020 AT 12:17 PM
Tiny
MIGUY
  • MEMBER
  • 8 POSTS
Thanks, into lights up and everything, just no sound. Had this before where amp was bad, also had to reset it etc. Worked after that. Not sure what's wrong now but will try your suggestion. Thanks
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Saturday, August 8th, 2020 AT 1:34 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
Please let us know what you find.
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Sunday, August 9th, 2020 AT 11:23 AM

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