We dont know and Theres so much to consider in a case like this maybe this will help
Was the car driven to the shop?
Did the engine idle when it got there?
If yes. Then it had oil in it. Then someone must have drained the oil and didnt tell the other techs so the tech didn't know and didn't check it and started the engine without oil in it and ruined the engine.
And if thats the way it happened I guess it would make sense that they should replace it for you free of charge if it happened while in their care any honest shop would do that right? So"
Id say at this point id only speak to the owner of the shop to find out what's going on
People do make mistakes its usually mis comunication or somthing
he might be able explain to you what happened when you talk to him. And you might feel better once you reach a good understanding
it seems like its not fully explained yet. Good luck I hope this helps
Wednesday, August 27th, 2025 AT 4:10 PM