Passenger power window will not go down, but it goes up. No issue if control from driver's side.

HUSNI MUBARRAK TARMIZI

MEMBER
2013 KIA SPORTAGE
2.0L
4 CYL
2WD
AUTOMATIC
52,200 MILES

Hi there,

I am having issue with power windows on passenger sides, front and right back, left back power window works just fine.

Issue:
■ The window will not go down, only goes up.
■ The issue only happens if I use the control button from the passenger side (obviously the ones which having issue).
■ No issue if I use the control buttons from driver side.

I Called Kia service center they estimate the price could be between AUD $300 - $800. Insane !

To be honest, I have not yet checked the switch /fuse box as I assume it has power anyway.
And I am sure it is not the motor, because the windows works fine (up and down).
And yes windows lock out button is on "off" position.

Thank you for your help.

6 Replies

CARADIODOC

MECHANIC
33,741 POSTS

The fact the motor runs one way proves the wiring between the two switches is okay. That leaves the two switches as the suspects. The important point that might not make sense at first is either switch can cause the symptoms you described. Each switch actually has four sets of contacts. Two are used when that switch is released, and two in the other switch are used when that one is pressed.

What I would do is to remove the two rear switches and swap them side-to-side. If the left rear window has the problem now, that switch is defective. If the right rear one still has the problem, the driver's switch is bad. You should be able to find replacements at a salvage yard at a reasonable cost.

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Sunday, May 7th, 2017 AT 12:39 AM

HUSNI MUBARRAK TARMIZI

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4 POSTS

Thank you, sir
I will definitely try out your suggestions!

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Sunday, May 7th, 2017 AT 1:41 AM

HUSNI MUBARRAK TARMIZI

MEMBER
4 POSTS

Follow up:
Exactly as you said!
I switched around the switches, and you are right. The switch is the problem.
Thank you for your help, CARADIODOC.

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Sunday, May 7th, 2017 AT 4:08 AM

CARADIODOC

MECHANIC
33,741 POSTS

Dandy. Was it the rear switch?

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Sunday, May 7th, 2017 AT 5:05 PM

HUSNI MUBARRAK TARMIZI

MEMBER
4 POSTS

Yes, I switched between the rear switches.
As the problem is similar on the front passenger side, it is also more than likely that it has bad switch as well.