No radio audio?

JUGGALO45

MEMBER
2017 FORD EDGE
140,000 MILES

No sound for anything. Radio, chime, phone, beeps nothing. Once in awhile I get a loud crackle but that's it.

Saturday, November 8th, 2025 AT 12:22 PM

1 Reply

KEN L

MASTER CERTIFIED MECHANIC
54,137 POSTS

Yep, this can happen when the amplifier inside the radio or sync module goes out, but to be sure we should do a CAN scan which will confirm the issue with trouble code.

CAN SCAN - https://youtu.be/u-4syLc-ifQ

I would also check the fuse# 33, 32 and 13 in the fuse panel on the left side of the dash. I have also seen the spiral wire, (clock spring) behind the steering wheel go out and cause his problem as well. This is why we need the CAN scan to help us figure out what's going on. Please upload a short video in your response of the problem, so we can see what's going on.

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Sunday, November 9th, 2025 AT 12:21 PM