After front driver's side tire hit the road first, at an angle, with a pretty big bump the car no longer drives smoothly

Tiny
EMZIE
  • MEMBER
  • 2022 MAZDA CX-5
  • 3 CYL
  • TURBO
  • 4WD
  • AUTOMATIC
  • 670 MILES
Two weeks ago, I purchased the car listed above. One of the reasons I chose this car was because it drove so smoothly, I felt like I was gliding. Large bumps like train tracks were a breeze and I didn’t feel any small bumps. The ride felt very gentle, unlike anything else I’ve driven.

Earlier this week I was leaving a parking lot which slopes down to the road. My front driver's side tire hit the road first, at an angle, with a pretty big bump. I no longer feel the smoothness I loved so much. I feel every single bump on the road, no matter how small, and it’s like I feel it in my seat, right underneath me. I’m wondering if whatever was absorbing those bumps before is no longer working. Have I ruined my suspension or shocks? I checked my tire pressure yesterday. All were at 40.

Any suggestions and answers are welcome! I appreciate any help I can get. I called my Mazda dealership, but I don’t feel like they’re taking me seriously.
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Friday, May 13th, 2022 AT 3:48 PM

1 Reply

Tiny
JOE F
  • EXPERT
Hi,

When the tire hit hard, did anything under the vehicle hit as well? I ask because you indicated you feel it under the seat. I'm wondering if an exhaust hanger or something similar was damaged and you feel it bumping against the floor.

Also, you could have blown out a shock. If that happened, you would likely see oil leaking from the shock/strut assembly.

If you look at the pic below, I circled where the oil would likely end up. The vertical line is the shock portion of the strut assembly. Chances are it would leak from the top and run down to where I circled. Look under the driver's side of the vehicle and inspect the strut for leaks. Also, check to see if there is anything that appears it may have been damaged from being hit.

Let me know what you find. Also, let me know if you hear anything when you feel it under the seat.

Take care,

Joe

See pic below.
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Friday, May 13th, 2022 AT 9:41 PM

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