2004 Mercury Mountaineer Differential broken--Please help!

Tiny
BJM_1211
  • MEMBER
  • 2004 MERCURY MOUNTAINEER
  • 6 CYL
  • AWD
  • AUTOMATIC
  • 11,500 MILES
Our car was taken in recently due to an odd noise during acceleration. The alignment was done in addition to new tire bearrings.
About a week later the car made a loud noise which turned into a grinding noise. The car then started smoking and would not move. A local mechanic looked at it and said it looked like the front axle was damaged due to the poor alignment.
My questions are: is this a correct assessmant, how difficult/costly is the repair and how can I avoid this problem in the future.
Any assistance you can provide will be greatly appreciated.
Wednesday, December 3rd, 2008 AT 1:21 PM

1 Reply

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,328 POSTS
Hi:
First, I can't believe that a bad alignment caused the differential to go bad. Second, where was the smoke coming from? Finally, is the vehicle all time 4wd or do you need to engage it?
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Monday, December 15th, 2008 AT 11:22 AM

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