You will need some help most likely to get this to work but you need to pull the release and hold it out. Then you need go to both sides of the hood and shake it up and down to get the latch to release. This is assuming that the latch is not releasing and the cable is not actually broken. Meaning the cable is not working or do you mean the cable is physically broken?
Here are the part numbers for the latch so when we get it open the latch that is sticking will need to be replaced. You can possibly lubricate it and as long as you keep them lubricated it should be fine.
Here is a guide that should help you or others that visit the site:
Let us know this info and we can go from there.
Monday, December 21st, 2020 AT 6:04 PM