The voltage signals to the actuator is controlled by the controller. I don't believe battery voltage should be present. Where did you get 12v? Was the connector to the actuator still connected?
I attached diagnostics for testing the actuator itself. Take a look through the diagnostics and let me know if you are comfortable performing them.
Let me know. Something isn't making sense.
See pics below.
Images (Click to make bigger)
Sunday, November 12th, 2023 AT 8:09 PM