Engine Performance problem
2005 GMC Envoy 6 cyl Four Wheel Drive Automatic 117000 miles
Service shop identified engine performance problem, replace all fule injectors, test drove, still had problem, then checked on internet for others with same problem, identified #1 cylinder needed to be fixed. Gave me quote, then in the process of removing engine bolts, service shop broke 11 of the 14 engine bolts, now quoted me new price to tap and remove all these engine bolts. Questions, should this be part of the original quote, or is the "oh crap" lets charge the customer for additional hours it is going to take us to fix this problem. Thanks in advance for your help in this matter.
have the same problem?
Friday, July 16th, 2010 AT 12:33 PM