Owner said the radio does not always work, sound wise. Said he thinks there is a loose wire somewhere.
When I drove it home I ran through all of the radio options, settings. What I found is the radio works, but intermittently the sound goes away and it does not seem to be associated with bumps in the road either.
When the sound comes on it works as it should, but without notice the sound goes away.
Does not matter what mode you are in or any of the other settings. I cycled the mute switch on the steering wheel and it had no effect. When there was sound it muted and unmuted as it should.
Looking for general troubleshooting guidance.
have the same problem?
Tuesday, May 10th, 2016 AT 7:54 AM