I finally got a reply from Hyundai and it appears they have no idea what is happening either. Below is the reply I got from Hyundai. So it appears I am the only Hyundai Terracan owner in the World that has this problem. There was no suggestion of contacting the mother Company and getting an answer for me. They just want me to go back to the Hyundai dealer I went to in the first instance, who had no idea what was wrong and pay more money to be told the same thing again. I know what the dealer will do, rip the system out and make me pay about $1k for a new one, not knowing that this action is the answer. Enjoy the reading.
Dear Mr Martin,
Thank you for contacting the Hyundai Australia Customer Care Centre and we apologise for the delay in our response.
We appreciate the time and effort you have taken to notify us of the concerns you have raised in your correspondence.
Unfortunately, we are unable to diagnose your concerns through this medium, or inform you of any previous similar cases.
Faults of any nature can usually be identified in one of two ways. Either by the logging of fault codes within the car s onboard computer; or by a technician experiencing the fault firsthand.
We can only suggest that you take your vehicle to a Hyundai Service Centre where your concern may be able to be replicated which will enable correct diagnosis and rectification by a Master Technician or Workshop Foreman.
The dealer also has access to a national database and other resources at their disposal that will enable assistance in fault tracing and rectification of your vehicle.
Please do not hesitate to contact our Customer Care Centre on 1800 186 306 or by email to customercare@hyundai. Com. Au if you have any further questions.
Customer Care Officer-Senior
Hyundai Motor Company Australia
Phone : 1800 186 306
mail to : customercare@hyundai. Com. Au
Wednesday, December 11th, 2013 AT 10:12 PM