Sliding rear door not working properly

Tiny
DAVIDROSSAUTO
  • MEMBER
  • 2014 FORD TRANSIT
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 89,000 MILES
Thanks in advance for any input. Greatly appreciated!

What a nightmare Uhgg. ;)

Ford Transit Connect Passenger XLT sliding rear door issues.

I'll try not to be too long winded yet hopefully leaving enough details for suggestions.

Initially rear driver side sliding outside door latch not working, inside latch did work for opening the door.

Child safety lock on the same door was engaged while door was open accidentally, door will now not open either inside or outside. (Thanks Bro! LOL)

We took off both inside sliding door panels to get a closer look. No remedy as of yet.

We disengaged the child safety lock mechanism (blue fiberglass/plastic type piece) on the passenger side, outside still works fine however inside will not open. We did this so the child safety lock would not engage accidentally again. We were only able to do this only because the door was already opened.

The actuators all seem to relay and be working just fine.

The child safety lock on these doors is located on the back of each sliding door which is currently locked on the rear drivers side. Does not seem to be a way to get to it easily. Any thoughts on how to open?

Any other input or advise? Thanks again!
Tuesday, May 19th, 2020 AT 8:53 PM

7 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 108,179 POSTS
If you have the door panel off, are you able to access the exterior handle release cable? See pic i. If the door is unlocked, you should be able to pull on that cable to release the door latch. See pic 1

Let me know.

Joe
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Wednesday, May 20th, 2020 AT 7:31 PM
Tiny
DAVIDROSSAUTO
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Thanks much for taking the time to post a possible remedy. Unfortunately, I had a mechanic break I believe the actuator? He said due to the child safety lock mechanism, that was the only way to get the door open? He was reasonable.

He said we need to re order the door lock actuator assembly. Something like this maybe? https://parts.winnerfordofdover.com/oem-parts/ford-latch-assembly-dt1z61264a27aq

Here’s the mess uhgg. Again appreciate your input.

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Thursday, May 21st, 2020 AT 7:06 AM
Tiny
DAVIDROSSAUTO
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More pics in the event this happens to anyone else.
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Thursday, May 21st, 2020 AT 7:31 AM
Tiny
DAVIDROSSAUTO
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Pictures.
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Thursday, May 21st, 2020 AT 7:33 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Hi,

Well, I'm glad you got it open, but wow! It should have opened by actuating the outside door cable. Did he try that or was there a reason it was done this way?

Joe
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Thursday, May 21st, 2020 AT 7:32 PM
Tiny
DAVIDROSSAUTO
  • MEMBER
  • 15 POSTS
Thanks Joe, not sure about that but what I do know is my brothers friend (who owned a body shop for 30 years) couldn’t get it open either without using some kind of tool that pressures it open?

We will know the verdict soon after we get the right part, I did a bunch of research and didn’t see this identical problem. Will post when remedied in hopes others never accidentally lock their child safety locks, lol!
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Thursday, May 21st, 2020 AT 8:09 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Honestly! What a design. Ugh! Please post it when you get it. I feel confident it will help someone other in the future.

Take care,
Joe
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Thursday, May 21st, 2020 AT 8:21 PM

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