Electrical problems and bad possible clock spring

Tiny
KIMBERLY KEATING
  • MEMBER
  • 1998 PLYMOUTH VOYAGER
  • 3.3L
  • V6
  • AUTOMATIC
  • 159,180 MILES
Hi we just bought our 98 plymouth voyager se and their seemed to be no problems until I heard a clicking in the steering wheel column. After hearing the clicking the rear winsheild wipers went on without turning them on the gas warning light was going off while we had a 1/2 tank at the same time. Then it stopped but the gas gauge has been still acting up. We also have intermittent problems with the power locks not working, power windows, sometimes the front wipers go off too with out turning them on also, ignition does not work always either. Cruise and horn also do not work. I was told it was the body control module however self diagnostic test read 999 code which means no problems. Do you think a bad key switch and also a clock spring could cause all these problems? What do you think it is? Thanks for your help.
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Thursday, August 25th, 2016 AT 6:15 AM

13 Replies

Tiny
KIMBERLY KEATING
  • MEMBER
Air bag light is also on.
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Thursday, August 25th, 2016 AT 6:25 AM
Tiny
KIMBERLY KEATING
  • MEMBER
Ignition was acting up this morning not working and car was just making clicking sound when turning key. Then my husband played with the shifter putting it in gear its an automatic then it started.
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Thursday, August 25th, 2016 AT 6:29 AM
Tiny
HMAC300
  • EXPERT
Self diagnostic code will not pick up a body module problem this could be a bad multi function switch for one and maybe a shorted wire or bad gauge/dash or sending unit for fuel. Best thing here is to have alocal mechanic scan for codes with his scanner-pro type then see if any codes. There will definitively be one for air bag.
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Thursday, August 25th, 2016 AT 12:15 PM
Tiny
KIMBERLY KEATING
  • MEMBER
Thank you so much for your response I am taking it to a mechanic monday just wanted your expert advice first!
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Thursday, August 25th, 2016 AT 12:59 PM
Tiny
HMAC300
  • EXPERT
Thanks for using 2carpros
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Thursday, August 25th, 2016 AT 1:01 PM
Tiny
KIMBERLY KEATING
  • MEMBER
I am glad I found your site I will keep using it thanks!
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Thursday, August 25th, 2016 AT 2:19 PM
Tiny
KIMBERLY KEATING
  • MEMBER
Can you use a 98 plymouth grand voyager BCM in our 98 plymouth voyager se?
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Sunday, August 28th, 2016 AT 4:39 AM
Tiny
HMAC300
  • EXPERT
You may be able to but it will need to be programmed to your car and dealers are the only ones who can programs bcm's
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Sunday, August 28th, 2016 AT 7:27 AM
Tiny
KIMBERLY KEATING
  • MEMBER
Thank you!
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Sunday, August 28th, 2016 AT 10:56 AM
Tiny
RENEE
  • ADMIN
Please let us know how it goes so it will help others
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Tuesday, August 30th, 2016 AT 10:54 AM
Tiny
KIMBERLY KEATING
  • MEMBER
I will thanks
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Tuesday, August 30th, 2016 AT 11:06 PM
Tiny
KIMBERLY KEATING
  • MEMBER
Well we disconnected the negative cable waited about 10 minutes and then reconnected it and it reset the computer and the van seems to be running for now. Although the cruise and horn do not work and there is still clicking noise when turning the wheel which I believe is a bad clock spring in the steering column which a mechanic will have to fix. Chrysler said when they diagnosed it we may have a bad BCM before we tried this trick and they said it would be 900.00 for the part and 1700.00 all together to fix it. The junk yard has one for 41.00 dollars that a mechanic can program for our vehicle and install for a lot less money. So I hope it stays running well now that we reset the computer disconnecting the battery cable. Thank you for your help and I hope this helps others as well.
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Saturday, September 3rd, 2016 AT 1:59 PM
Tiny
KEN
  • ADMIN
Thank you for the update, here is a guide that shows the job getting done

https://www.2carpros.com/articles/steering-wheel-clock-spring-removal

Let us know if anything else happens

Best, Ken
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Monday, September 5th, 2016 AT 9:27 AM

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