Door not closing

Hi,

When you try to close the door, is it closing the entire way but not latching or does it seem to be just short of closing like something is blocking it?

I attached two pics below. The first is the best I could find to indicate where the door latch is located. The second is the striker where the latch attaches to. What I want you to do is check of the latch in the door (pic 1) is already in the closed position. If it is, it will hit the striker and not close.

If you find that it is, pull the door handle to the open position and take a screw driver or something to move the latch back to the open position.

If you have already tried this (I'm not sure what you meant by the screwdriver trick) let me know.

I will watch for your reply.

Take care,
Joe

Okay. At this point, you need to remove the inner door panel and see if there is a linkage which is causing the latch assembly to stay in the open position. Something may be bent, disconnected, stuck, and so on. Or, the latch assembly itself may need replaced.

Here are directions for removal and replacement of the door panel. The attached pictures correlate with the direcitons.

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2013 Kia Soul L4-2.0L
Removal and Replacement
Vehicle Body and Frame Doors, Hood and Trunk Doors Front Door Front Door Panel Service and Repair Removal and Replacement
REMOVAL AND REPLACEMENT
Replacements

Door Trim Replacement

NOTE:
- Take care not to scratch the door trim and other parts.
- Put on gloves to protect your hands.

1. Remove the quadrant inner cover (A).

Pic 1

2. After loosening the mounting screw, then remove the inside handle cover (A).

Pic 2

3. Loosen the door trim (A) mounting screws.
4. Release the clips that hold the door trim.

Pic 3

5. Disconnect the connectors (A) and (B).

Pic 4

6. Installation is the reverse of removal.

NOTE:
- Make sure of connectors is plugged in properly and each rod is connected securely.
- Make sure the door lock and opens properly.

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Do this and let me know what is found. There will be steel linkage between the handles and the latch assembly. Check to see if anything is disconnected or damaged.

Joe