2003 Chevy Trailblazer power steering and serpentine belt

AIS

MEMBER
2003 CHEVROLET TRAILBLAZER
6 CYL
4WD
AUTOMATIC
101,000 MILES

So here is my problem. I took my car to a service station for a routine oil change and tire rotation service. I drove my car to the service station and dropped it off to the technicians with NO PROBLEMS-my car was running perfectly. When they finished my car and gave me the keys I got into my car to leave and noticed that I had NO power steering.

Is it possible that they spilled oil on my belt which made it come off and ruin the entire power steering component pump, belt etc or is it just a weird thing that happened?

7 Replies

TOOOMANYTOYS

MECHANIC
513 POSTS

If the belt just came off its not likely to ruin the power steering system. Have them reinstall the belt (no charge of course) and check all pulleys, and pulley alignment.

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Tuesday, February 9th, 2010 AT 12:07 PM

AIS

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4 POSTS

Does that mean its just a coincidence that my power steering happened to go out while in their posession?

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Tuesday, February 9th, 2010 AT 12:15 PM

TOOOMANYTOYS

MECHANIC
513 POSTS

Maybe, but like you said before maybe they spilled some oil on it. Did the shop put the belt back on or are they trying to sell you a bunch of stuff?

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Tuesday, February 9th, 2010 AT 1:43 PM

AIS

MEMBER
4 POSTS

They told me my car was undrivable and they wanted to send me to a shop down the street to fix it because they only do oil changes. I called a towing company and had my car towed to my mechanic but the repairs are quite expesnsive and I feel like the place is somewhat responsible. I'm just trying to figure out if I have a case against them or if it was just a freak thing.

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Tuesday, February 9th, 2010 AT 1:47 PM

TOOOMANYTOYS

MECHANIC
513 POSTS

Costly? What exactly are they selling you? If the belt was off as soon as you got in you vehicle in the oil change parking lot. They should be responsible for reparing it.