I want to explain why I need the last 8 digits of you VIN.
Back in the old days when we used parts book and micro fiche to look up parts.
We had to ask all sorts of questions.
Say you wanted the Yoke on the front of a drive shaft.
If you had an automatic, you needed page I-17,
If you had a manual, you needed page G-20
If you had and extended frame and a 2-piece shaft, then you needed page H-12.
So if I (the parts guy) didn’t ask the right questions, or know where to look, I could possibly sell you the wrong part.
The new computers and parts programs take the human error factor out of it.
If you have VIN 123456, then the computer knows you have an Auto with a once piece drive shaft and thus only give me access to the correct page.
So the VIN is the “key” to unlocking the parts program.
Without it, the computer is just a dumb box. And will not let me look at anything.
I want to pull up a picture of your brake plumbing.
Thursday, December 11th, 2008 AT 7:18 PM