2010 Chevy Silverado computer problems

NURSEJOE2004

MEMBER
2010 CHEVROLET SILVERADO
V8
4WD
AUTOMATIC
1,700 MILES

I have a 2010 crew cab silverado, and with only 1700 miles on it the check engine light and service traction light have come on. I took it the the dealer and they are telling me that the on board computers are not talking to the PCM. They re-set the memory and told me to bring it back if it does it again. Well it did it again and now the cruise is shuting off by its self and the on star doesn't work either. Is this going to be a major issue that I am going to have worry about for the rest of the life of this truck? Thanks

Saturday, August 7th, 2010 AT 3:57 AM

1 Reply

FACTORYJACK

MECHANIC
4,159 POSTS

If it is addressed correctly, it should no longer be an issue when repaired. A vehicle that new, with low miles, more than likely has a manufacturing defect. It could be wiring, or control module(s). It being a repeat failure, you now are starting a paper trail on it, and it should be resolved or they will have to purchase the vehicle back after certain criteria is met. In some cases, if the dealer can't fix it, a field service engineer should be requested by the dealer, or GM technical assistance. The cruise not operating, is more than likely is a result of the faults, the onstar as well.

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Saturday, August 7th, 2010 AT 11:05 AM