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2007 Chevy Silverado Warranty vs out of pocket expense

Tiny
DBMCELROY
  • MEMBER
  • 2007 CHEVROLET SILVERADO
  • V8
  • 4WD
  • AUTOMATIC
  • 99,000 MILES
We took our 2007 Chev Silverado to a Chevrolet Dealer for warranty work because of a steering wheel noise and the dealer replaced the steering gear box. As a result they claimed the truck now needed to be realigned due to the warranty work and we would be responsible for paying.

My question is why are we responsible for the cost of the alignment when the truck did not need one before going in but was a result of their work?

Any insight is greatly appreciated.

D. McElroy
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Thursday, April 29th, 2010 AT 6:42 PM

1 Reply

Tiny
HMAC300
  • MECHANIC
  • 48,601 POSTS
They have to align it because when you change steering components the steering wheel isn't centered and if it's not it can break the ribbon inside the column that contols the air bag. If it goes to far one way it will do that.
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Friday, April 30th, 2010 AT 6:14 PM

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