There is clearly some mis-communication going on, just not sure where.
There are decorative caps that go over the lug nuts. There may be locking lugnuts that need to be removed? IF they had to "break" (not sure what they mean) the lugnuts, they would be replacing them.I'm sure. I don't know wxactly what was done or the time it took, so it doesn't sound unreasonable at this point.
Thursday, September 20th, 2007 AT 7:01 PM