Wednesday, November 12th, 2008 AT 12:50 PM
I'm concerned about whether or not my repari shop is telling me the truth. I took my car iinto the dealer for my normal "free" oil change. They told me it would be 40 minutes. One hour and forty minutes later they come to talk to me and tell me I need to bring my car back and repairs will take over 12 hours so they will provide a loaner car. I'm given a list of problems including that I have a cracked oil pan (2 month ago they supposed fixed a linking oil ring. I need lower ball joints, new brakes, new wipers, transmission fluid change. How come I never saw any oil leakage, car was running fine. Did they mess up when they changed my oil and break something? They have had my vehicle for 3 days and say the repairs are over $2000 but not to worry my extended warranty cover the majority and I only have to paid the $100 deductible, and $349 for the brake work. Am I being cheated.I may add that i'm a grandmother and know nothing about cars.