Car not starting

Tiny
FRANUEL
  • MEMBER
  • 2009 MERCEDES BENZ C300
  • 13,000 MILES
When you insert the key, it keep saying remove key.
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Wednesday, May 26th, 2021 AT 3:16 AM

3 Replies

Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

The problem is likely related to the anti-theft. With this being a 2009, the CAN bus needs scanned to determine if there are specific diagnostic trouble codes. Otherwise, it becomes a guessing game.

CAN stands for controller area network. Basically, all modules and computers are connected via a few wires. By scanning it this way, it will retrieve codes from all modules if a problem exists.

Here is a quick video showing how it's done:

https://youtu.be/InIlnsjOVFA

Honestly, this is what needs to be done first. If it's possible, have that done, and let me know what codes are found.

Take care,

Joe

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Thursday, May 27th, 2021 AT 8:50 PM
Tiny
FRANUEL
  • MEMBER
We changed the steering lock and the car started working properly.
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Friday, May 28th, 2021 AT 3:34 AM
Tiny
JACOBANDNICKOLAS
  • EXPERT
Hi,

Thanks for the update. I'm glad to hear you got it fixed.

Let us know if you have questions in the future.

Take care,

Joe
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Friday, May 28th, 2021 AT 3:59 PM

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