Car door driver side has to be opened from outside

Tiny
JENNIES1
  • MEMBER
  • 2010 FORD FUSION
  • 55,000 MILES
The driver side door will not lock. It stays unlocked even when you hit the lock button. It also has to be opened from the outside handle only. If you are inside the car you have to put the Window down to open the door. How can this be fixed? The casing to the door handle on the inside of the car is coming off.
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Tuesday, September 10th, 2013 AT 11:03 AM

7 Replies

Tiny
TY ANDERSON
  • EXPERT
It sounds like you have an inner door handle cable or handle that has broken or come undone. You will need to remove the door panel to take a look. Here is a guide to help you see what you are in for when doing the job

https://www.2carpros.com/articles/door-panel-removal

Here is what it will be like for your car (below)

Please let us know what you find.

Cheers
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Saturday, September 14th, 2013 AT 9:56 AM
Tiny
JENNIES1
  • MEMBER
No it doesn't make a sound but the rest of the doors do
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Saturday, September 14th, 2013 AT 10:00 AM
Tiny
TY ANDERSON
  • EXPERT
One of two things the wiring to the mechanism is open or the door lock actuator is bad. My money is on the driver door lock actuator. We see these actuators go out more frequently because the LF or driver is used much more that any other door. This Fusion isn't very old so I would say the wiring is not open.

Here is a diagram on where the lock actuator is (below)
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Saturday, September 14th, 2013 AT 10:06 AM
Tiny
JENNIES1
  • MEMBER
How can I fix this? Do I take to a body shop or is it something I can or get someone to do?
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Saturday, September 14th, 2013 AT 10:09 AM
Tiny
TY ANDERSON
  • EXPERT
It is fairly simple to do just make sure you take pictures of how it looks before removing. It would be better if you have someone mechanically inclined.
A condensed repair procedure goes like this:

Raise power window to the up position
Remove driver door panel, Disconnect electrical connectors and cable to LF door
Remove weather seal
Disconnect the actuator mounting screw (three on the side of the door)
Disconnect the rods from the door and actuator
Disconnect electrical connector from actuator
Remove from door
Install is reverse of the above.

Hope this helps!

Let me know if you have any more questions, TY
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Saturday, September 14th, 2013 AT 10:21 AM
Tiny
JENNIES1
  • MEMBER
Thank you so extremely much. You are awesome.
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Saturday, September 14th, 2013 AT 10:23 AM
Tiny
TY ANDERSON
  • EXPERT
Your welcome
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Saturday, September 14th, 2013 AT 1:16 PM

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