2008 BMW 328 rotor replacement

Tiny
JOESTROLL
  • MEMBER
  • 2008 BMW 328
  • 6 CYL
  • AWD
  • AUTOMATIC
  • 43,000 MILES
I recently had new brake pads installed at 43K, but the dealer will not replace the rotors nor cut them. These pads state they will go 40K more miles. The rotors were never replaced.

My question is this? Will the rotors make the next 40K miles with the new pads? They already have 43K miles on them.

My warranty comes off in 6K more miles, wont I have to replace the rotors and then be forced to buy new brake pads when the new rotors are replaced? A new brake job on a BMW 328 is over $3K!

Dealer is telling me because of the economy they do not want to replace the rotors nor have to. The tech tells me on paper the rotors are 20.4 thick and min is 20.0 Please advise, ASAP, Thank you.
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Friday, March 12th, 2010 AT 8:44 AM

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Tiny
DR. HAGERTY
  • MEMBER
You have encountered the bean counters revenge. Due to the fact that BMW is losing money on the "free" maintenance, they have reined in the amount of warranty dollars the techs get to spend. If the rotors taken off are not beyond tolerence, they get reused, period. You have little recourse.
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Friday, March 12th, 2010 AT 11:20 AM
Tiny
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Then how long would it take the rotors to get to the 20.0 min level, 10K more miles?

THe 10 K would be just enough to now be over the 50K warranty and require a full brake job; brakes, sensors and rotors for just the front over $3K?

Would the time be 10K miles because I will hit that in 3 months time?

Do I now go now have a TOYOTA PRIUS problem brewing of failing brakes? Should the media now now about this too?

Suggestions, if any, please. IN short I need the rotors to be fixed and the car to be safe.

OH! I also get grinding in the steering wheel as I make left hand turns. The dealer has lubed he hell out of the steering wheel and now the noise only appears on left hand turns?

Thank you for your time and most honored advice.

Joe
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Friday, March 12th, 2010 AT 11:30 AM
Tiny
DR. HAGERTY
  • MEMBER
My time at the dealer taught me a thing or two. First is, complainers get more traction, scream and shout and have a temper tantrum if that is what it takes. Second, unless you have a track record of spending money at that dealer, you are just another number to them and they will not offer assistance. The grinding noise is a good example of the first point, dont be complacent with sub-standard repairs. Keep in mind that you have already paid for the maintanence repairs in the price of the car, you should get your way, in my opinion.
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Friday, March 12th, 2010 AT 11:43 AM
Tiny
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Thank you, I will keep you posted as I hopefully progress!
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Friday, March 12th, 2010 AT 11:48 AM

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