A/C servicing liability

Tiny
DEAN COX
  • MEMBER
  • 2008 AUDI A5
  • 113,000 MILES
I have recently spent £2400 on repairs on my car including a full service and A/C service. Drove twenty miles in it after picking it up to experience A/C failure and my eml came on. Returned it and was told the engine fan was defective and needed replacing. However, before I took it there it did not have A/C problems and after them doing an A/C service problems occurred with it. My question is, do I have a legitimate reason for refusal to pay more money for it to be fixed again? Many thanks. Dean
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Tuesday, February 20th, 2018 AT 3:46 AM

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Tiny
PATENTED_REPAIR_PRO
  • EXPERT
It depends. What was that item listed as "carry out A/C service", which I assume is a work order of work they did prior?
Plus, I never did see what they said was the cause of the no compression, only the work that they did.
Was it possible that the fact that the cooling fan did not work that caused the engine to overheat and blow a head gasket, I cannot tell from reading that work order.
I think you should wait until the problem with the A/C and/or cooling fan is fixed, save all the old parts, ask for a more detailed work order and then weigh the price of what filing a suit and/or with a attorney against what you may gain or possibly lose further. But the main thing would be is to get it fixed, so you may even want to consider finding a different shop to diagnose the prior work, find out what it needs now, tell you why what failed and how much to fix it.
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Tuesday, February 20th, 2018 AT 6:27 AM

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