I have a 2012 Kia sportage that has under 33,000 miles. The oil has been burning up and when we brought it to the dealership they told us that there is sludge in the engine and they are not going to cover it under warranty. We provided 6 oil change receipts and I know that there are at least two that we could not find. I have a feeling they are trying to screw me out of my warranty and they have denied my claim twice over the past 6 weeks (we have had it into the dealership twice for the same issue). The car is only 2 1/2 years old with 32k+ miles. I was going to go down to the dealership for them to show me the sludge but would like to approach them with the best possible knowledge of the issues. Please help!
have the same problem?
Wednesday, March 25th, 2015 AT 6:23 AM