Letter from the dealers about annoying ticking noise:
We at Cockram Kia have inspected your Kia Rio for the ticking noise after cold engine start up and after testing several similar Kia vehicles of the same model variant find that this is a characteristic within this model variant rather than a individual vehicle fault.
We are satisfied that no mechanical fault exists with your Kia vehicle and we consider the condition complained of as a characteristic of the model variant.
Your vehicle is covered by a 5 year/ 100km warranty and we will stand by the product should any engine failure occur [provided all maintenance requirements have been completed as outline by the manufacture].
Any problems please feel free to contact me
Thursday, November 8th, 2012 AT 7:53 PM