A Warranty Issue or just a Royal pain?

Tiny
INMYHEART28
  • MEMBER
  • 2010 HYUNDAI ELANTRA
  • 3,100 MILES
If the pieces of the car such as the front and back bumper don't line up evenly on each side (one side has a slightly larger gap than the other where it connects) is that something to point out to the dealer or something to ignore? I don't want to be seen as a pain.
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Friday, January 6th, 2012 AT 7:42 PM

8 Replies

Tiny
SATURNTECH9
  • EXPERT
If its not lined up and hasnt been in a crash I would have them fix it.
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Friday, January 6th, 2012 AT 8:07 PM
Tiny
CADIEMAN
  • MEMBER
Youll get the same result if u get new ones.U can show them maybe they can align it better.I worked at cadie those people would drive me crazy over a seam or gap. Ty for using 2 carpro
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Friday, January 6th, 2012 AT 8:08 PM
Tiny
INMYHEART28
  • MEMBER
Don't such pieces snap into place so there really is no way to align them better?
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Friday, January 6th, 2012 AT 8:10 PM
Tiny
SATURNTECH9
  • EXPERT
It would be a alignment issue at saturn I went thru that while working at the saturn dealer with hoods trunks doors door skins bumper covers you name it lol.
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Friday, January 6th, 2012 AT 8:27 PM
Tiny
INMYHEART28
  • MEMBER
But my car is not a Saturn and I understand that it may be different. The pieces may just snap into place thus there is nothing to align. Is this correct?
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Friday, January 6th, 2012 AT 8:46 PM
Tiny
CADIEMAN
  • MEMBER
They may have a fix for this. Your not the only customer with this problem. See if the service manager can help u. If no the dealer rep. Is next. This war will have small results.
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Friday, January 6th, 2012 AT 8:57 PM
Tiny
SATURNTECH9
  • EXPERT
That is correct I was just using my past expernices as a example as to people coming in to get there body parts aligned. Iam sure there is most likely some kind of adjustment they can do or there would be a lot of out of alignment bumper covers out there. Since no adjustment it would depend on the rest of the car to be perfectly aligned which thats not going to happen. Something somewhere has some give movement etc.
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Friday, January 6th, 2012 AT 9:01 PM
Tiny
KHLOW2008
  • EXPERT
A little differences is acceptable by the standard of operations manual for all makes, except maybe Rolls Royce.

I used to work with Honda and based on their standard, a slight variation is ok but then again we do get customers who are very particular about the cosmetic conditions and we have to try our best to get it resolved.

If the differences in gaps are too obviuos, you can always ask the dealership to have it resolved but it they are only very minute differences, then you are definitely going to be a royal pain to the dealership. From experiences, it is only the owner alone who cares about such gaps, nobody else are going to bother that you have a vehile that has a fender or bumper gap that is slightly more on one side.

Some parts are clipped and some are bolted on and at each point of being bolted on, there are a little allowances and these allowances can mean a difference to the gappings therefore slight adjustments are possible. Bumpers are made of flexible materials and most do not have complete support under them so they can go out of shape during transportaton and storage which upon installation, they might vary slightly.

If you are not happy with the condition of the vehicle, talk to the dealer. They should be willing and able to help you and provide you with and answer but please remember that mass produced cars don't come 100 % for all owners.
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Friday, January 6th, 2012 AT 9:33 PM

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