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Lift gate will not lower using buttons

Tiny
HARD DRIVE
  • MEMBER
  • 2010 FORD EDGE
  • 3.5L
  • 6 CYL
  • AWD
  • AUTOMATIC
  • 70,000 MILES
Rear lift gate will raise automatically using buttons and key fob but it will not lower using the same controls. I have reset the power lift gate several times using the driver information center (DCI). The car has 70,000 miles and no other mechanical problems. Original battery.
What should I try to fix this problem?
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Tuesday, May 9th, 2017 AT 10:23 AM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
Hello,

It sounds like you have a switch going out or it could be the controller. Here is a wiring diagram (BELOW) and a guide so you can do some checking.

https://www.2carpros.com/articles/how-to-check-wiring

and

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Please run some tests and get back to us so we can continue helping you.

Cheers, Ken
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Thursday, May 11th, 2017 AT 12:06 PM
Tiny
HARD DRIVE
  • MEMBER
  • 1 POST
I will use the information as soon as possible and let you know the results. Thank very much for this specific advice for my Ford Edge.
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Thursday, May 11th, 2017 AT 5:46 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 42,895 POSTS
Please let us know what happens.

Cheers, Ken
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Friday, May 12th, 2017 AT 1:01 PM

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