Cannot unlock the car with the keys

Tiny
YODA123
  • 2009 PROTON SAVVY
  • 10,000 MILES

Keys will not unlock the car. When I operate the fob indicators flash and there are two beeps, then I have to unlock the car with the key. I have tried the key re-teach procedure but it fails to re-teach the keys.

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Wednesday, March 27th, 2013 AT 10:31 AM

5 Replies

Tiny
CAPTAIN PROTON
  • MEMBER

You need dealer help with this then. Last Friday my son's Savvy has to go into a dealer for the same reprogramming did not work for some reason at home, but they sorted it. However they did not report back on what they did. Proton play this very close to their chest because it is a common problem on the Savvy Gen2 and Neo models. Have you tried a new battery in the fob? These fobs tend to burn up batteries very quickly for some unknown reason. Probably due to the low quality of manufacturing.

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Saturday, March 30th, 2013 AT 12:23 PM
Tiny
KHLOW2008
  • EXPERT
  • 42,032 POSTS

Any update on this?

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Sunday, May 5th, 2013 AT 11:25 AM
Tiny
CAPTAIN PROTON
  • MEMBER

Yes, it took a quarter of an hour in and out dealer would not give him any information so we are still pretty much in the dark why my version did not work. Dealer made one comment though and that was "how will I claim on the warranty on this one" Proton will never pay me out on this.

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Monday, May 6th, 2013 AT 1:32 AM
Tiny
KHLOW2008
  • EXPERT
  • 42,032 POSTS

Some people just cannot afford to give some goodwill. As a customer, I would never want to go back to such dealers.

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Monday, May 6th, 2013 AT 7:46 AM
Tiny
CAPTAIN PROTON
  • MEMBER

Okay guys and gals, Houston we have lift off!

Today my son got in touch again and told me that his key that had previously been programmed had once again lost its programming, DOH! So he emailed me for the instruction on reprogramming and he had a play around with it again. He found the correct reprogramming trying this and that so I can now pass that on to you all. You will need both ignition keys to do this.

[1] Take the key that needs programming put it in the ignition and turn to the on position and then press and hold in the alarm reset button.

[2] While still holding in the reset button turn the ignition off and remove the key.

[3] Re-insert the key and turn the Ignition to the "on" position.

[4] Release the alarm reset button and then press it in once.

[5] Now with the ignition still switched on take hold of your spare key and press the lock button on your spare key. The alarm should "beep" once.

[6] Now press the Lock button on the key that has lost its programming. Alarm should "beep" again.

[7] Switch ignition off.

This has worked. Good luck all you Proton Savvy owners. Captain Proton over and out.

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Wednesday, May 15th, 2013 AT 9:47 AM

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