One year ago my 84 year old mother took her 2007 Hyundai Elantra into the dealership where she bought the car. At the time the mileage was 22,556. The service tech told her she should replace the timing belt because that's what the manual recommended. They also replaced the drive belts because the tech told her they were cracked. They performed a lube, oil & filter change. Lastly they performed a fuel injection system service which they called "scheduled maintenance". The total bill was $690.21. When I became aware of this one month ago I spoke with the tech & he said he followed the manual & she authorized their recommendations so we're SOL. I tried to speak with the service manager who very rudely asked "What's your problem? This invoice is fine." When I tried to question further he said "We're all done here" and pointed to the door. Any suggestions?
Thursday, January 24th, 2013 AT 7:43 PM