As in my previous post(which I can't find), My girlfriends car had problems, and the fuel emission light came on and the car began shaking and choking etc.
So Evans Halshaw sent out the AA on behalf of them to bring the car into them, and the AA bloke tested it, said it was the Catalic Converter(not sure if thats the right name) & Battery, and said it would cost around 170.
It got to Evans Halshaw, and they said the same. So the girlfriend rang the next day asking if she can pick the car up, and then said no because they had found another problem, and that it could cost up to 1000 to fix.
Anyway, after nearly a full week of ringing up and not get nowhere and the mechanic not giving us a price, My girlfriends dad decided to go with her this morning to get it sorted, and they got to see the manager.
So this is what he said : -
That a spark plug, has hit the bonnet and went into the engine and done something to the engine, which he said is now going to cost 650. Now I hardly know anything about cars, and even I know that its barely impossible for a ceramic spark plug to pop out, hit the bonnet and land in the engine.
Steel Engine vs Ceramic, what do you think would win. When we turned the car on on the night it broke there was no noise, the car was checked today, there is no dints or markings on the bonnet where the spark plug might of shot up.
So this leads me to think that while they fitted the catalic converter and battery that they have serviced some stuff, checked the spark plugs and maybe not screwed it back in, and theyve went to start the car up and they've broke something themselves, because there is no way that the spark plug could of shot up and do 650 worth of damage.
Also, they have basically mislead her with the warranty and sold her a basic service warrant that only includes the warranty of oil, oil filters and catalic converters.
Thoughts & advice please.
Monday, December 12th, 2011 AT 9:43 PM