I took my car in for an oil change and before I took it the car was running perfectly. The day after I had the oil change the engine was smoking profusely. Now after taking it back to them a second time (the first time they claimed there was no leak, just spilled oil burning off) they tell me that the oil seal or gasket is leaking. They say there is no way that they could have caused this in the process of changing the oil, but it seems very, very improbable that my car is perfect before I took it for the oil change and then magically the seal is damaged and spilling oil the minute I drive it off the lot.
Was there anything that they COULD have done during the course of changing the oil that caused the seal/gasket to be damaged?
Thursday, August 11th, 2011 AT 3:28 PM