Hello again, Thank you again for your assistance. We tried what you suggested but did not work. The ignition seems to be stuck. The plate where you insert the key seems loose, but when we put the key in it firmly doesn't turn. The steering is very loose and plyable. We are in a place of extreme cold weather. Not sure if that would have anything to do with it. I know there is a spray we used for ice on the outside door key hole before to unfreeze. There doesn't seem to be any liquid don't know about frozen condensation. Thank you again.
Darlene Blystone
Wednesday, January 29th, 2014 AT 1:11 PM