You have to add comments to the original thread so he gets an automated e-mail message directing him to your reply. When you start a new thread like you did here, he may never see it. He could be waiting for you to answer a question, he might be researching the problem, or, as was my case, I had four computers crash a total of seven times in five months and each time it took about a week to get one going again. It cost me WAY more to keep those stupid things running than the donations covered.
Also, while your donation is greatly appreciated, we don't get to know much about them. We answer questions anyway. A lot of people are trying to fix their own cars because they are hurting financially, and we respect that.
I don't know what the procedure is for asking for a refund but I've never heard of anyone having a problem getting one. If you can't figure out what to do, reply to this thread and I'll contact the site owners on your behalf.
Monday, August 1st, 2011 AT 7:15 PM