The car in question has more than one key, correct? Have you tried the other key? Also the possibility is that there is a problem with the EWS/DME alignment and if so, the alignment will need to be corrected by someone with either a GT-1 or with Autologic. Sorry this is a late response, the new site has some wrinkles that we are ironing out, thanks for sticking with us.
Monday, January 10th, 2011 AT 11:06 PM