I have a 2003 Ford Focus. I took it to a repair shop as I was having charging issues. They took the alternator off along with a brand new one, had them both bench tested, both showed that they were good alternators. The mechanic did some more investigating and found the ECM unit was bad. They replaced it with a used one, that wasn't the right one. Called the tech hotline and found out that it wasn't correct. Got the correct used one and my car is running properly again. In the process of replacing the ECM unit it fried my alternator. Now I am being charged for a new alternator. Whose responsibility is it if the alternator was good before they put the wrong part in it?
Sunday, April 1st, 2012 AT 4:24 AM