My problem is that I need to prove that they are negligent and were responsible for breaking the ECU as they deny any responsibility. Can you please confirm if it is normal practice for any engineer to carry out a diagnostic scan on the car to find out what the problem is. I was told by VW that this should have been the course of action although they cannot / will say that the mechanic was responsible for the damage to the ecu unit they say that it is unlikely to be anything else.
I have a VW Beetle 2002 and I am told that it would also be very rare for the unit to break. Can you give me an independent answers to the following questions please:
Is it likely that the mechanic damaged the ecu when jump starting the battery?
Should he have carried out a scan prior to starting work?
If the car was operational before he started work on the car is it possible for the ecu to stop working after he has carried out his work?
I really appreciate your support in this matter as I had to pay over $5000 to get the car repaired and it turned out that all it needed was 4 new coils.
many thanks Jenni McFaull
have the same problem?
Tuesday, July 31st, 2012 AT 1:45 AM