Hi, Im after some advice. I took my car in yesterday for a full service & repair. The repair I needed was a chirping noise which I assumed would be a pulley. He called me with the problem he had diagnosed and a price I was happy with and the work went ahead. I picked the car up and replacing the chirping was now a full blown squealing. He advised he had got some oil on the belt and that it would stop soon, I took this as he as because he is the professional. The squealing didn't get better it got a lot worse. 12 miles later the car judders and I pull over the belt is there but hanging off plus the alternator pulley also. The work carried out was supposed to be a tensioner pulley although the receipt says ALT BELT IDLER he has taken the car back to his garage to change the full alternator he has told me this will be £107+vat but the work completed will be free and I can 'pop' the money in when I have it. What my question is have they caused this as I had no problems with the alternator previous to this. Any help will be greatly appreciated. Thanks
have the same problem?
Thursday, September 20th, 2012 AT 4:12 PM